"Six Ways to Bring Out the Best in People
1. Keep courtesy and consideration for others foremost in your mind, at home and away.
2. Try to have fun without trying to be funny.
3. While you can't control what happens to you, you can control how you react. Make good manners an automatic reaction.
4. Seek individual opportunities to offer a genuine compliment.
5. Remember that sincerity, optimism, and enthusiasm are more welcome than sarcasm, pessimism, and laziness.
6. Laugh with others, never at them."
~taken from Wooden by John Wooden with Steve Jamison